A well-planned enterprise information management changeover can do wonders for your business. Building workflows and new processes to improve efficiency, delivers results from your employees and your customer base. This is the ultimate goal. Unfortunately, getting to this end result is a huge undertaking often peppered with missteps. What are some common mistakes to avoid when drafting your strategy?
The research stage should be thorough. Not only are you collecting data on your own processes and structures, you are looking at what other people have done. Make sure your research is well-planned and includes all the questions you and your staff might have. Cut out unnecessary time wastes, like researching the wrong things or trying to start from scratch. Currently, a variety of software options exist, ready for you to research. Additionally, there are other companies that are likely using the system you desire.
This is not the time for trial and error. Stay away from randomly picking one process at a time, hoping it all makes sense when you are done. Start with the big picture and work backwards. Spend your time painting a data driven picture of what the perfect enterprise information management system looks like for your company. Once that is in place, you can work backwards and develop an implementation plan and strategy.
If you fail to think of the bigger picture from the beginning, then you run a huge risk of creating a non-cohesive enterprise information management system. It ends up looking like a bunch of processes that never cooperate. Moreover, they do not support anything other than themselves. This is where you need to dream big. Build up the plan, then break it down into manageable parts. The big mistake is tackling one issue at a time and failing to see how it feeds into the bigger picture.
It’s true that departments can feel like their own silos. Even without enterprise information management planning, they often feel like separate little businesses.This is a problem, as too many of these EIM strategies bleed over into other departments. You don’t want to look at each department as it’s own separate entity with different problems to solve. You want synergy and cross departmental cooperation when you begin to build your EIM strategy. The most effective systems work seamlessly between departments for optimal outcomes. Encourage departments to meet together and discuss what they do. Stress the importance of understanding other jobs. Working as a team is the best strategy.
While employees don’t need to know everything, it is right to communicate change early and effectively. Failing to communicate your EIM implementation strategies tends to upset your employees. It causes them to feel out of the loop and insecure about their jobs. The common fear that robots will replace people could come into play here if you don’t directly address the changes. Explain what they are, how they are beneficial, how the employees can help, and share a detailed plan of action. Your employees are part of your team, and it’s right to help them feel involved.
Enterprise information management is a way to better structure and organize the way you do business. As systems change and improve, its important to have a good plan in effect that allows your company to add processes and improve structure with the least amount of negative impact. Take into account trouble spots and try to avoid common mistakes along the way.