Enterprise content management has changed the way companies store and share documents. Companies no longer have to make physical space and ensure hard-copy security within their business structures. Instead, they depend on complex structures to organize their data for them. This helps the company save time and money. Additionally, it avoids the painful reality of wrongfully filed and lost documents. As these platforms get more complex, here are some trends emerging for even more functionality.
In the beginning, it was enough for companies to have an in-house digital fix, one where enterprise content management merely meant uploading and storing documents in programs onsite. There was not a real need to push the data further out in order to make it more accessible. As companies expand their interfaces nationally and globally, more companies are looking to cloud-based programs, or at the very least, cloud hybrid programs. This pushes the data out another ring in order to make it easy to integrate with other platforms.
Data is king. Having a solid enterprise content management structure means synthesizing data is a quicker process. With competition always a factor, there is a push to create analytics that can do more. Companies are wanting more intuitive data to be able to study everything from market trends to sales numbers. The richer a platform is with analytics possibilities, the more attractive that is to a company.
Knocking down the digital walls so that the enterprise content management solution can integrate seamlessly with other programs is a giant plus in the productivity side. Human resources, accounting, and sales should not be the departmental silos of the past. Especially when it comes to multiple areas requiring the same documentation, more integration options reduces the number of duplicate steps.
Though remote access is not new, this trend only stands to gain momentum and become better. Having remote access to a company’s fully functional enterprise content management system makes it possible to be productive outside the four walls of the office. As the demand for remote working increases, companies are finding better ways to accommodate this work trend. With employee portals customized to show only the files pertinent to the job, employees don’t feel like they have to be in the office to be productive.
It’s hard for small business to keep up with the way big businesses work. Though they have similar needs, they are often left out in the cold with tinier budgets. The big business with enterprise content management is with the larger companies who can afford sophisticated products. With more options, however, for the small business owner to move to a fully digital platform, the more small business owners can jump on the bandwagon. Rather than buying expensive and often customized ECM packages, they can purchase cloud-based subscriptions that offer many of the same features on a smaller scale.
The word of enterprise content management is an ever-growing science. The competition between ECM providers creates a race to see who can create better and more clever functions for both large and small companies. Each new version means richer features that create more ways to look at data, better features for customers, and more clever ways to do business.