Category Archive: Customer Service

Revolutionize Your Customer Service with Document Management
  • 21
    May

Revolutionize Your Customer Service with Document Management

Document management platforms absolutely benefit your company. But the perks don’t stop there. When you invest in document management software, your customers benefit as well. By integrating your various software systems and keeping your staff connected and efficient, you provide...

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Four Ways Online Document Management Improves Your Customer Service
  • 21
    Jun

Four Ways Online Document Management Improves Your Customer Service

You know by now that online document management is in your best interest. The ability to access your documents at any time and from any place transforms the way you do business. But what about your customers? Will the benefits...

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  • 22
    May

5 Ways to Increase Customer Retention

Depending on who you ask, retaining customers is either valuable — or really, really valuable. By some estimates, a repeat customer is the equivalent of striking gold. One study found that increasing customer retention rates by 5% increased a business’s profits...

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Using Document Control Software to Improve Customer Service
  • 12
    Feb

Using Document Control Software to Improve Customer Service

Document control software makes it easier to establish a better relationship with your customers. Customer service is never easy because most of its interactions begin with a problem. These interactions can make or break your customers' overall impressions of your...

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