For years, Enterprise Content Management has been the solution for many businesses. However, as technology progresses, you must ask yourself if your ECM still meets the demands of your business needs? Not surprisingly, the concept of ECM is quickly losing value as the new content services platform replaces it. However, before making a leap from ECM to content services, you must consider how the two systems differ. This information will help you determine the best way to meet the needs of your business.
Before we discuss the reasons for the change, let’s review why you ECM in the first place. First, several aspects made ECM appealing to your business. Some of those aspects include regulatory compliance, content retention and sharing, cost and process efficiencies, and opportunities to discover new ways of doing business. However, the most significant selling point of ECM was that you could accomplish all four aspects could with the use of one single platform. Unfortunately, this was rarely the case.
So, what makes a content services platform different? Well, content services platforms weigh what really goes on inside your business. Many businesses don’t have the time or money needed to develop a centralized platform. For ECM to accomplish all its goals, it requires a complex integration of current functions and applications. As a result, few businesses have been able to achieve the lofty goals of ECM.
With a content services platform, you fortify the concept of consolidation for the sole purpose of consolidating. Instead of concentrating exclusively on technology, the platform takes a realistic approach. It helps you focus on strategic ways to solve your content concerns. In most instances, you don’t have time to wait months or years for the development of the perfect system. On top of that, you then need to train staff before fully rolling out the system. Even worse, by the time you implemented your new ECM platform, it was outdated. Thankfully, a content services platform focuses on solutions to business problems – right now.
A content services platform embraces the fact that you have more than one (and sometimes two) data repositories. This type of forward-thinking helps to identify ways to connect these systems. It’s a considerable improvement, instead of waiting years to put your data into one repository. These content applications keep your data usable and manageable, no matter what electronic database you use to store your business records.
Why do you need a content services platform rather than ECM? With content services, you can achieve all four of the goals originally identified by ECM, the ones you could never reach. Furthermore, your content services platform is timely and cost-effective. In addition to timeliness and cost-effectiveness, it also takes into consideration the future development of business advancements. Lastly, this platform helps you accomplish all your goals without forsaking the necessity of security or compliance measures.