Mobile support and integration help to increase the efficiency of your business, by leaps and bounds. Working to get your business up and running, especially while traveling, adds man hours that you didn’t even have access to before. While mobile support takes your enterprise content management to new levels, mobile security is known to produce anxiety. A few common flaws exist, that you if caught, can be stopped. Doing so, protects your mobile security system, even on the go.
This may seem simple, but passwords are a must. Many companies recommend using two passwords when possible. If the mobile device is going to stay primarily with one team member (say, a manager with a company tablet for traveling), then two-factor password protection is simple and easy to implement. The first password should be applied to the device. A manager puts this password in place before the device can be used at all. Additionally, your employees should log their mobile technology passwords with your IT department, so the device can still be accessed if required. This second password needs to be entered when they log into the company software. Two passwords double the protection against hackers, or even someone on the street who might find a lost or forgotten device unattended.
A “kill switch” is a handy part of a good mobile security plan. In the event that you have to terminate access to your enterprise content management system, the kill switch shuts it down without having to take a long time or select options individually. Kill switches are typically used in two circumstances. The first is the scenario described above: the mobile device is lost or stolen. While everyone tries to be careful, accidents (and intentional thefts) do occur. A kill switch allows you to block access to your company’s content with one move. Also, if an employee has to be terminated, the kill switch allows you to ensure their files are undisturbed after they’re let go.
Malware, viruses, and hackers are always looking for loopholes. Software manufacturers are always looking to close loopholes. Typically, system updates (whether to the operating system of the device or to individual programs) are implemented when a loophole is closed. You should keep your mobile devices and software up to date. You don’t want to fall prey to a mobile security flaw there’s already a solution for.
A simple training course in mobile security will go a long way towards cutting down user errors. Many mobile security breaches are committed accidentally, by a well-meaning employee. Connecting to an unsecured network, for example, can put your mobile security in jeopardy. A simple handout or short class given along with a company mobile device is a great way to put an end to potential problems.
These four mobile security flaws can be addressed with a little attention. Including a kill switch and staying up to date can be handled by your IT department. Teaching mobile security is a small investment that holds big rewards. Finally, the importance of strong, unique passwords cannot be overstated for mobile ECM security.