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Frequently Asked Questions
Does MaxxVault run on both Windows 2008, 2012 and 2016 Servers?
Does MaxxVault support SQL 2008, SQL 2012, SQL 2014 and SQL 2016?
Does MaxxVault support Microsoft Office 2010,2013, 2016 and Office 365?
MaxxVault currently supports MS Office 2007, 2010 and 2013. Support for Office 2016 will occur by February 2016.
What Operating Systems does MaxxVault currently support for their desktop client?
MaxxVault supports Windows 7 Professional, Enterprise and Ultimate, Windows 8.0 and 8.1 Professional and Enterprise, Windows 10 Pro and Enterprise.
What Web Browsers does MaxxCloud currently support?
Chrome, Firefox and Safari versions that are less than 24 months old from current date. Support for Internet Explorer versions 9-11. Recent support added for Microsoft Edge Browser.
How much is an annual support subscription?
The MaxxVault support subscription is 20% of the purchase price annually.
Does MaxxVault LLC do custom software development and 3rd-party product conversions?
Does MaxxVault work in a VMware or Citrix environment?
Does MaxxVault offer records Management features in the product?
What type of vertical solution does MaxxVault offer?
MaxxVault offers MaxxHR, MaxxClerk, MaxxClaims, MaxxMD and MaxxLaw vertical solutions
Does MaxxVault offer named and concurrent users?
MaxxVault Standard Edition offers named users and MaxxVault Enterprise offers concurrent users
Does MaxxVault offer an imaging or PDF collaboration tool?
Yes. MaxxEditor is a desktop tool that allows all the advanced features for document editing and collaboration.
What is MaxxBolt?
MaxxBolt is the easiest tool on the market for Line-of-Business application integration.
Does MaxxVault also have .NET and Web Services calls?
Does MaxxVault’s workflow have email and other notification tools?
Does the MaxxVault document viewer support opening a Word or Excel document without having to launch it in the native application?
Yes. MaxxVault’s viewer supports Tiff, PDF, JPEG, BITMAP, Word, Excel, Text file, Outlook message format and PowerPoint.
Does MaxxCloud support print, scan and save to cloud?
Does MaxxCloud support scanning directly from MFP to the hosted cloud server?
Does MaxxVault support searching directly from Outlook or SharePoint into the MaxxVault secure repository?
Is the MaxxCloud Hosted Data Center SSAE 16 SOC II certified?
Does MaxxVault integrate with 3rd party applications?
Yes – MaxxVault has integrated with over 100 different products. Microsoft Dynamics SL, NAV and GP, Oracle, SAP, AllScripts, Timberline, SAGE, Blackbaud, Salesforce and many others.
Can MaxxForms be used to create links to form from our main website?
Each MaxxForm that is created has a unique URL, so she could make a Form, copy the URL (assuming MaxxForms is a publicly accessible site), and put a link to the Form on their site.
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