Enterprise content management offers tools and benefits other forms of document or content management do not. It is uniquely designed to support individual enterprises. It improves everything from security to workflow through a user-friendly system.
What It Is
New users often confuse enterprise content management with document management and even other forms of content management. To be fair, enterprise content management has a lot in common with both of these programs. Like document management, enterprise content management systems allow users to store, organize, and access documents electronically. ECM systems go beyond this, however. They are usually industry-specific, like most other content management programs. They feature advanced tools such as version control and refined procedures to follow industry-specific regulations.
Enterprise content management stands out for several reasons, though. These systems handle data and content’s full life cycle. Documents enter the system at creation and only leave through deletion. Even then, there will be evidence of the history of the content. To fill this expansive role, enterprise content management products must help users capture all forms of documents and other data. It includes things like photos, microfilm, and electronic communications. Once collected, the content needs somewhere to go. Enterprise content management solutions create a full organizational structure that supports the client business. Stored data requires more than a library for storage. It needs a system that makes analysis, employee access, and various data-dependent tasks easier to perform.
What truly sets enterprise content management apart is its use of a timeline for every unique piece of content. It plays into aspects of version control, accountability, user access, and productivity. ECM solutions support specific enterprises, and all functions serve the particular operations of each unique enterprise.
How It Helps Your Business
Enterprise content management gives your business all the organizational benefits of regular content management, but all solutions are enterprise specific. Users get more than a great organizational tool that makes it easier to find and access information. Instead, businesses get a system that entirely revolutionizes how they perform their work.
Think of hospitals. Once upon a time, all patient records were on paper. In some places, nurses still use clipboards to gather a patient’s general health information before the doctor arrives. Depending on where you keep those notes, they may not be readily available to another doctor in the same system, even if they treat the same patient. The doctor’s notes certainly wouldn’t be available quickly if a patient turned up in the emergency room at another branch.
Today, some healthcare ECM systems are changing how doctors record and access information. For example, patient files are now created and managed on computers. Nurses who record information away from a desktop use tablets for file access and updates. Everyone in the same system with a need to access the patient’s file has it with one or two clicks. They can search using names, healthcare information, and more. This leads to fewer preventable accidents and better service for all.
Every enterprise benefits in slightly different ways from ECM. That’s thanks to the many variations and functions of these versatile solutions. How could better content management help your business grow?