Communicating Enterprise Information Management Changes to Customers

Communicating Enterprise Information Management Changes to Customers

The goal of enterprise information management for the customer is to provide a personal experience. You want systems in place to streamline your workflow because they benefit the customer. Less hassle and more personalized interface make interacting with your company...
Coaching Employees During Enterprise Information Management Changes

Coaching Employees During Enterprise Information Management Changes

As an upper-level manager, privy to information at every level, change may not cause you any concern. To the average employee, however, who works in a small area or department, experiencing changes can be unsettling. Most of the bad press around changes have mostly to...